San Diego REALTOR® Impresses Clients with Impeccable Emails

Vernice Ross uses Wordzen to Deliver Important Client Communications

“Shark Tank” host Lori Greiner said “entrepreneurs are the only people who work 80 hours a week to avoid working a 40-hour week.” Punching a clock to work for someone else just doesn’t appeal to a rare breed of people who just never stop thinking, dreaming, and doing. 

Vernice Ross is a successful Realtor, a volunteer who gives back to the community, and someone who truly fits the profile of an entrepreneur. And Vernice loves Wordzen.

Vernice Ross
Born and raised in Alabama, Vernice attended Jackson State University in Jackson, Mississippi, where she received her Bachelor of Science degree in Business Management in 1982, with a minor in Finance. She worked as a financial analyst and supervisor for several years before moving to America’s finest city, San Diego, California in 1990 to pursue full-time her career in real estate. Vernice also earned a Masters in Real Estate from REALTOR® University in 2014. 

In 2005 Vernice took the big step to go out on her own and opened Ross & Ross Realty, which has grown steadily even through the financial crisis in 2008. She specializes in listing and selling homes and commercial properties and she is very active in the Greater San Diego Association of REALTORS®, the California Association of REALTORS®, and the National Association of REALTORS ®.

“Real estate is a people business, so communication and customer service are the keys to my success,” Vernice told us recently. “I am in contact with my clients constantly, and when I email them, the message must be clear, concise, and free of any errors. My clients are well-educated and sophisticated people.”

Vernice is constantly on the go and often dictates emails verbally to her assistant, who then types the messages and sends them to Wordzen for review and editing.

“I don’t know how they do it, but Wordzen always seems to get my meaning right, and they improve
the overall tone,” said the San Diego property maven. “My clients often remark on the professional tone of my emails, and they think it’s me or my assistant. When I tell them about Wordzen they want to know right away how to get it,” she added.

Wordzen uses real, human editors to review your emails before they arrive in the recipient’s inbox. The extension works with any Gmail or Google Apps account. Click here to sign up for and download Wordzen, and there is also a step-by-step video to guide you through getting started with Wordzen on YouTube.

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